18+ Australians only Choose a deposit limit.
Set a Deposit Limit →Set Limit →
What are you prepared to lose today? Gambling Help OnlineGambling Help 1800 858 858

Businessbet.co / Help Centre

What do you
need help with?

Find answers about your account, verification, deposits, sports and racing wagering, transactions, responsible wagering and using Businessbet.co.

Browse help topicsHelp topic

Help topic / 02

My Account

Help with account access, personal details, security and account settings.

  • Choose Join Now, enter your details in four short steps and confirm your email address. A deposit limit can be set during registration and changed later from Deposit Limits.

  • Choose Log In at the top of any page and enter the email address and password you registered with. If your details are not accepted, use the 'Forgot password?' link on the Log In screen.

    1. 1.Use the 'Forgot password?' option on the Log In screen.
    2. 2.Enter the email address associated with your Businessbet.co account.
    3. 3.Follow the instructions sent to your email to reset your password.
    4. 4.If you still cannot access your account, contact Businessbet.co support.
  • Contact details can be updated from your account settings once you are logged in. A change of name or date of birth needs supporting identification, so send it to support through Contact Us.

  • Log in, open your account settings and choose Change password. You will need your current password; the new one must be at least 8 characters with a letter and a number.

  • Accounts are restricted when verification is outstanding, when a deposit limit or break you set is in force, or when a BetStop registration matches your details. The reason is shown when you log in, and support can explain the next step.

  • Log in and open Account activity to see deposits, wagers, settlements and withdrawals. Each entry shows the date, the event or market and the amount.

  • Contact support through Contact Us and ask for the account to be closed. Any remaining balance is returned to your debit card. If you want to stop wagering everywhere, register with BetStop.

Still need help?

If you cannot find the answer you need, contact the Businessbet.co support team.

Support beyond the product

Need help with
your wagering?

Responsible wagering tools and independent support services are available if you need them.

Responsible Wagering

Keep wagering in perspective

Wagering should always remain a controlled form of entertainment. A range of support services, self-exclusion options, and custom deposit limit tools are instantly accessible to keep your play balanced.

18+ Gambling Help Online

Free, confidential support available 24/7. Phone call or chat online.

1800 858 858
BetStop

BetStop is the National Self-Exclusion Register.

Free and simple service to stop yourself from placing bets with all licensed Australian online wagering providers.

Visit BetStop Website →

Payment methods

Debit only
Visa, Mastercard, Apple Pay, Google Pay, PayID
Debit only

Debit cards only. Credit cards are not legally accepted for online betting in Australia.